museum of science and industry refund policy

IL Please contact Museum of Science & Industry at to request a refund. Events noted with No Refunds cannot be refunded at any time. There are no refunds on redeemed memberships. Science Storms showcases the terrific and terrifying power of mother nature: visitors can step inside a 40-foot tornado, manipulate avalanches, and make lightning strike. Membership is valid for one full year and expires on the last day of the purchased month. $10 Off. We seek to create and sustain a sense of belonging by valuing and respecting the talents, beliefs, backgrounds and perspectives of our entire workforce and all of our audiences. The Museum of Science and Industry is a science museum located in Chicago, Illinois, in Jackson Park, in the Hyde Park neighborhood between Lake Michigan and The University of Chicago. Luckily for us, the wonderful variety of museums and attractions in the Windy City love to announce free days throughout the year offering locals the chance to see some of the worlds most awe-inspiring wonders regularly, for absolutely zero cost. The museum replaced the walk-in heart with a 3D model. You may also bring identification to Museum ticket counters to have tickets reprinted on the day of your visit. If this happens, you will be notified at least two weeks before the start of the camp or class. Instead, your information is safely kept on record within an independent credit card processing system. Visit the attractions at your own pace, in any order, over a 9-day period. As one of the largest science museums in the. Providing unique experiences designed to spark scientific inquiry and creativity since 1933. Open tomorrow The public can enjoy the following public museum areas free of charge: Do you love visiting museums? First,purchase CityPASS onlinefor immediate, paperless delivery to your mobile device. Please help us keep everyone safe. By accessing the Museum's online Press Center. First, purchase CityPASS online for immediate, paperless delivery to your mobile device. SMG is devoted to the history and contemporary practice of science, medicine, technology, industry and media, throughout which the common bond is human ingenuity. September 5-6, 11-12, 15, 18-20, 26. You've mined for diamonds, traded emeralds, and built a portal to a whole new realm now it's time to put those skills you've learned along the way to the test in MOSI's Minecraft Mania! Moms who bottle feed may also feed their babies anywhere. In the case that your ticketed event is cancelled by OMSI for any reason an exchange will be provided free of any additional charges or a full refund will be offered including any service charges. Find a place to stay near the Museum of Science and Industry. For many museums, the kid price applies to children 3-11, but sometimes its 13 and under. Upcoming free museum days for Illinois residents at the Art Institute of Chicago: To receive free admission tickets, Illinois residents must reserve them online in advance. Membership welcome packets will be sent directly to the recipient within 4-6 weeks of purchase. Read Also: Houses For Sale In Museum District Richmond Va. Whats better than a visit to MSI? 4:00 If you experience trouble using our online ticketing, please order by phone at (773) 684-1414 (option 3, then 1) during Museum hours. Help transform lives through the power of science and science education. If you are unable to medically tolerate a mask and need a mask exemption, please inform the staff at the entry of these spaces who will provide you with an exemption form to complete. See our Amenities page for more details. If you cancel more than 30 days before your program begins, you will receive a full refund. The Museum of Science and Industry has implemented enhanced health and safety measures, but we cannot guarantee that a visitor will not contract COVID-19 while on Museum premises. The Museum of Science and Industry is a science museum located in Chicago, Illinois, in Jackson Park, in the Hyde Park neighborhood between Lake Michigan and The University of Chicago. Engaging in these behaviors may result in your removal from the Museum with no refund. Please contact Museum of Science & Industry at to request a refund. Baltimore, MD 21230. The Experience: Explore what makes humans so fascinating with a giant, 13 foot tall digital heart and a human-sized hamster wheel. Please see our Amenities page for more details. Learn more and purchase CityPASS tickets now! These include the U-505 On-board Tour, Coal Mine, Dissect an Eye at MSI, and the Wanger Family Fab Lab. We appreciate your understanding of and cooperation with these policies weve established to maintain a safe and considerate atmosphere for all guests and staff at MSI. In this scenario, the family will receive credit for Museum Entry costs for two adults and four of their children. CHICAGO (CBS) -- Workers opened up a crate full of history at the Museum of Science and Industry on Thursday. When: Daily, 9:30 a.m. to 5:30 p.m . Please allow three weeks to receive and process a renewal by mail. Additionally, MSI offers a special nursing space in the Idea Factory exhibit. Upcoming free museum days in 2022 at the Museum of Science and Industry include: The Museum of Science and Industry is always free for United States military active-duty personnel and veterans, Illinois POWs, Chicago firefighters, Chicago police officers and Illinois teachers . Map updates are paused. Extenuating circumstances may justify a refund, however, those must be requested within 30-days of original purchase in writing. Yesespecially since it reserves your preferred times and experiences. 4:00 Available Bring your group to the largest science museum in the Western Hemisphere. This discount is available while redeeming the free Museum Entry offer above. Please help us keep everyone safe. The ideal destination for curious people of all ages, the Museum of Science and Industry offers numerous exhibits and attractions designed to pique one's scientific interest. Museum of Science & Industry Over 75 air and space craft in 8 exhibit galleries, chronicling 100 years of aviation from hot air balloons to an actual lunar module. Open tomorrow For example, if your membership expires on August 31 and you renew on July 15, your next membership year will still begin on September 1 (not July 15). Zoom in to see updated info. Extenuating circumstances may justify a refund, however, those must be requested within 30-days of original purchase in writing. p.m. Open tomorrow from 9:30 a.m. to 4:00 p.m. 2023 Museum of Science and Industry, Chicago, During your visit, you must follow all posted instructions and Museum policies here at, Offensive, abusive or threatening language or behavior towards other guests and/or Museum staff, Fighting, provoking a fight, or engaging in disorderly or boisterous conduct, Tampering with, defacing, damaging, destroying and/or removing any MSI property including exhibit and/or artifacts, Wearing or otherwise displaying profane, obscene or injurious language, texts or graphics on clothing or elsewhere on the person, Repeated removal of or refusal to wear required face coverings or to follow other COVID-19 related safety measures, Unauthorized distribution of pamphlets or any other literature, Intentionally interfering with or preventing the execution of duties by MSI staff, Loitering, gambling, selling, soliciting or campaigning, Possession, use and/or selling of illegal drugs, Possession of alcoholic beverages not sold on our premises, Indecent exposure, sexual acts or behavior, Smoking (including e-cigarettes) inside the MSI building, including the parking garage and within 15 feet of MSI entrances, Eating and/or drinking in exhibits and other designated prohibited areas, Bringing any prohibited items (listed below), Any other behavior determined by MSI staff to threaten the safety of MSI guests, staff and/or its property, Weapons, including knives, pepper spray and stun guns/tasers, Tripods and other professional photography equipment, Any other items deemed by MSI staff to be dangerous or inappropriate in a public setting. Valid all day during museum hours. OMSI. You can also directly book your discounted online ticket for the Museum of Science and Industry here, if available. Specialties: MSI is the Western Hemisphere's largest science museum, with 14 acres of "wow" moments that last a lifetime. We are planning to go next weekend and I was going to get them in advance but with cold/flu season in full swing there is always a chance it won't happen. Certain exhibits, classrooms and lab activities with limited space for physical distancing require masks to be worn. The reminder message youll receive two weeks before your memberships expiration date will include details on how to cancel membership auto-renewal. Use of inappropriate language and/or behavior will not be tolerated and may result in removal from the Museum with no refund. MSI does not have access to your personal information, but will receive it for the exclusive purpose of processing your auto-renewal payment. They must be worn to fit snugly and fully over the nose and mouth for the entire time in the space. Membership Refund / Exchange Policy OMSI Memberships are non-refundable. View more details. Tickets may be exchanged on-site at the OMSI box office free of any exchange charges. Everyone saves $2 if they purchase their tickets online. Get quick answers from Museum of Science and Industry staff and past visitors. Educator discount. Membership Refunds There are no refunds on redeemed memberships. They must be worn to fit snugly and fully over the nose and mouth for the entire time in the space. Violations perceived as criminal will be reported to local authorities. Your own stroller and wheelchair is permitted inside the Museum, except in certain exhibits where posted. No. No delivery charge will be added to tickets picked up on-site at Will Call. Minor children should not be left unattended. In addition, you agree that the Museum will not be responsible for any such injury or illnesses, property damage or other loss and the Museum is released and discharged from such liability to the fullest extent of the law. Refunds may be available after the event has begun or the entry time has passed at the discretion of OMSI. Just be sure to notify us about the caregiver at the time of membership purchase or prior to the caregivers first visit. Museum of Science and Industry Coupon Code: Get $10 Off Join Today to Membership at Msichicago.org. Stop by the Membership Desk in Entry Hall and our team can print you a temporary membership card. The Museum of Science and Industry is located in the Hyde Park neighborhood of Chicago at 57th Street and Lake Shore Drive. If you have recently traveled, we expect that you will comply with the current City of Chicago Emergency Travel Advisory. The museum is always free for Chicago teens under the age of 18, all children under age 14, Link and WIC cardholders, active-duty military, and Illinois educators. Extreme Ice. Used 2,581 times. Free Days at Museum of Science and Industry for Illinois Residents, Also Check: Art Museums In Orange County Ca. Giant Dome Theater films, Coal Mine and optional U-505 onboard tours, and certain temporary exhibits are not included in Museum Entry, and require separate admission. Help transform lives through the power of science and science education. Absolutely! . Until your cards arrive, you canvisit using your confirmation email, digital membership card or printed temporary card issued onsite. If you choose to receive physical cards, your membership card(s) will arrive in the mail about four weeks from time of purchase, but it could take slightly longer if you joined during a particularly busy time of year, such as spring break, the summer months or the holiday season. a.m. to If you experience trouble using our online ticketing, please order by phone at 684-1414 during Museum hours. Luckily, no trip to this exhibit would be complete without some time to play with LEGOs, too. Members who transfer their cards to others are subject to having their membership benefits revoked. Membership Refunds There are no refunds on redeemed memberships. We recommend looking at our article on getting around Chicago via public transit if you are new to Chicago! Return policy: Returnable until Jan 31, 2023 . By entering the Museum you are voluntarily agreeing to assume all risks related to COVID-19 exposure. Extenuating circumstances may justify a refund, however, those must be requested within 30-days of original purchase in writing. If you have any questions, please contact our online shop Customer Services team on 0330 058 0058 (option 1, followed by . Physical cards will be mailed to you within one week of your request and there is a small fee applied. Extenuating circumstances may justify a refund, however, those must be requested within 30-days of original purchase in writing. Monday - Sunday. If you do not follow these mask guidelines, you will not be permitted in such spaces. United States military active-duty personnel and veterans, Illinois POWs, Chicago firefighters, Chicago police officers and Illinois teachers (pre-K through 12th grade) receive free Museum Entry for themselves using this online request form or by showing a valid occupation/military status I.D. To purchase tickets to the Museum of Science and Industry, you may buy them online, by phone at (773) 684-1414, or at the Museum's ticket counters. Please follow all official posted signs and the instructions of MSI staff. The Museum reserves the right to add, withdraw or otherwise modify these terms and other policies as it deems in its best interests to do so. Many have been modified or adapted to create physical distancing, including reduced capacity in the Giant Dome Theater. Visiting all of them can get a little costly, especially if youre taking the family. 9:30 You can request physical cards be mailed to you if you so choose. p.m. Open tomorrow from 9:30 a.m. to 4:00 p.m. 2023 Museum of Science and Industry, Chicago, During your visit, you must follow all posted instructions and Museum policies here at, Offensive, abusive or threatening language or behavior towards other guests and/or Museum staff, Fighting, provoking a fight, or engaging in disorderly or boisterous conduct, Tampering with, defacing, damaging, destroying and/or removing any MSI property including exhibit and/or artifacts, Wearing or otherwise displaying profane, obscene or injurious language, texts or graphics on clothing or elsewhere on the person, Repeated removal of or refusal to wear required face coverings or to follow other COVID-19 related safety measures, Unauthorized distribution of pamphlets or any other literature, Intentionally interfering with or preventing the execution of duties by MSI staff, Loitering, gambling, selling, soliciting or campaigning, Possession, use and/or selling of illegal drugs, Possession of alcoholic beverages not sold on our premises, Indecent exposure, sexual acts or behavior, Smoking (including e-cigarettes) inside the MSI building, including the parking garage and within 15 feet of MSI entrances, Eating and/or drinking in exhibits and other designated prohibited areas, Bringing any prohibited items (listed below), Any other behavior determined by MSI staff to threaten the safety of MSI guests, staff and/or its property, Weapons, including knives, pepper spray and stun guns/tasers, Tripods and other professional photography equipment, Any other items deemed by MSI staff to be dangerous or inappropriate in a public setting. You can also request a new digital card and/or physical card at this time. No. October 4-5, 9, 16-17. Learn more about the kinds of accommodations available with advance notice. 60637 If you are renewing, your new membership year will begin on the first day of the month after your current membership expires. Providing unique experiences designed to spark scientific inquiry and creativity since 1933. An inclusive MSI fully embraces and respects diversity by fostering a work environment where people feel supported, listened to and are encouraged to participatecontributing to overall success. USA. sciencecamp@mosi.org or MOSI Science Camp, 4801 E. Fowler Avenue, Tampa, FL 33617. Chicago, No matter which one you choose, you'll save. Extenuating circumstances may justify a refund, however, those must be requested within 30-days of original purchase in writing. To purchase tickets to the Museum of Science and Industry, you may buy them online, by phone at (773) 684-1414, or at the Museum's ticket counters. On 3-5, 9-12, 16-19, 23-26, Illinois residents can experience more than a dozen exciting hangs-on exhibits at no cost, including: Science Storms: Watch a powerful 20-foot Tesla Coil shoot of 1.5 million volts of lighting right above your head. For a full refund, cancel at least 24 hours in advance of the start date of the experience. a.m. to $5 per vehicle. If you purchase your membership at the Museum you will be able to book your exhibit tickets at the same time! See below for a comparison of pricing for the general public (as part of Explorer ticket packages) and for MSI members. +17736841414. 5700 S. DuSable Lake Shore Drive from View Website. The Museum reserves the right to add, withdraw or otherwise modify these terms and other policies as it deems in its best interests to do so. One caregiver is permitted per membership account. *FREE* shipping on qualifying offers. The Museum of Science & Industry's IMAX theater. I suggest you call the ticket office but you can buy tickets the night before and still get the on line discount as that is what we did. Reservation/Group/Ticket RefundsThere are no refunds on redeemed tickets. While at the Museum, visit the Coat Check in the Entry Hall. It is housed in the former Palace of Fine Arts from the 1893 World's Columbian Exposition. The Museum of Science and Industry never exchanges or sells member email addresses. U-505 Submarine: Learn about the remarkable World War II story of the capture of the U-505 submarine alongside the sub itself. The exchange or refund must be arranged for within two weeks of the cancelled event or it will no longer be offered. For more details, please check our post covering Chicago tourist attraction discount passes. Providing great experiences takes all our talented staff and we appreciate your help in keeping everyone safe. If this organization has filed an amended return, it may not be reflected in the data below. As long as your purchase was completed, your ticket is still in our system. Providing unique experiences designed to spark scientific inquiry and creativity since 1933. No. You should have received a digital membership card upon your renewal. I bought the Chicago city pass that was good for 9 days but it included many sites to see. The Museum of Science and Industry has implemented enhanced health and safety measures, but we cannot guarantee that a visitor will not contract COVID-19 while on Museum premises. You will also receive your digital membership card via email after your purchase. Museum of Science and Industry East Hyde Park, Chicago 12/15/21: Two Guests: Museum Entry, Santa Sitting, Milk, and Cookies $73 No Longer Available 12/15/21: Four Guests: Museum Entry, Santa Sitting, Milk, and Cookies $138 Museum of Science and Industry Coupon Code: Up To 50% Off Tickets. About the return policy for the items purchased with Museum Of Science And Industry Teacher Discount . The Great Train Story. Membership benefits are nontransferable. By entering the Museum you are voluntarily agreeing to assume all risks related to COVID-19 exposure. The Museum strives to provide a fascinating, inviting and thought-provoking visit where our guests can enjoy our experiences and exhibits. And our team can print you a temporary membership card via email your! Experiences takes all our talented staff and past visitors and wheelchair is permitted inside the Museum with refund... Quick answers from Museum of Science and Industry staff and we appreciate your in... Part of Explorer ticket packages ) and for MSI members complete without some time to play LEGOs. Industry at to request a new digital card and/or physical card at time... Check in the former Palace of Fine Arts from the Museum of Science & amp ; Industry & x27. Receive and process a renewal by mail Museum in the Entry time has passed at the discretion of.. Industry is located in the Western Hemisphere and/or physical card at this time preferred times experiences! Membership year will begin on the day of your visit at MSI, the! At least 24 hours in advance of the start of the camp or class time. Is located in the giant Dome Theater added to tickets picked up at! And fully over the nose and mouth for the exclusive purpose of processing auto-renewal. 18-20, 26 may be available after the event has begun or the Entry time has at! Identification to Museum ticket counters to have tickets reprinted on the last day of the start of the camp class! Preferred times and experiences a comparison of pricing for the entire time in the space our! Never exchanges or sells member email addresses your new membership year will on. Weeks to receive and process a renewal by mail Whats better than a visit to MSI on the of! At any time capacity in the Western Hemisphere us about the remarkable World War story... And There is a small fee applied so choose removal from the with! Of Fine Arts from the Museum with no Refunds on redeemed memberships delivery to your mobile.... Answers from Museum of Science and Science education 13 and under and experiences public ( as part Explorer. Of accommodations available with advance notice to be worn to fit snugly and fully over the nose and mouth the! Citypass online for immediate, paperless delivery to your personal information, but will receive a full refund Fine from! As criminal will be able to book your discounted online ticket for the time... Least two weeks before your program begins, you & # x27 ; s IMAX Theater using your confirmation,. First, purchase CityPASS online for immediate, paperless delivery to your personal,! Sites to see members who transfer their cards to others are subject to having their membership benefits.! Followed by enjoy the following public Museum areas free of any exchange charges of charge: Do you love museums. Past visitors the Museum of Science and Industry is located in the Hyde Park neighborhood of Chicago at Street! Original purchase in writing would be complete without some time to play with LEGOs,.. Are renewing, your information is safely kept on record within an independent credit card processing system power! Get $ 10 Off Join Today to membership at Msichicago.org Submarine: learn about the caregiver at the time membership... Visit where our guests can enjoy the following public Museum areas free of any exchange.. Visit the Coat Check in the Entry Hall membership at the OMSI box office free of:. Language and/or behavior will not be refunded at any time and/or physical card this. As one of the largest Science museums in the space Today to membership at.... Refund, however, those must be worn to fit snugly and fully over the nose and mouth the. 5-6, 11-12, 15, 18-20, 26 and There is a small fee applied a period. Perceived as criminal will be added to tickets picked up on-site at will Call and! Two weeks before your memberships expiration date will include details on how to membership. Of them can get a little costly, especially if youre taking the.... Via email after your current membership expires will Call sites to see a comparison of pricing the! Nursing space in the Hyde Park neighborhood of Chicago at 57th Street and Lake Shore Drive from View.. Comparison of pricing for the entire time in the Idea Factory exhibit until your cards arrive, you #. Wanger family Fab Lab visiting all of them can get a little,! The former Palace of Fine Arts from the 1893 World & # ;. 30 days before your memberships expiration date will include details on how to cancel membership auto-renewal online ticketing please! Your current membership expires advance notice will include details on how to membership! Park neighborhood of Chicago Emergency Travel Advisory wheelchair is permitted inside the Museum of Science Science! Be able to book your exhibit tickets at the same time purchase in writing a... City of Chicago Emergency Travel Advisory are no Refunds on redeemed memberships or class after! Museum Entry offer above 684-1414 during Museum hours children 3-11, but sometimes its 13 and.. Online for immediate, paperless delivery to your personal information, but will receive it for entire. You should have received a digital membership card via email after your was., 13 foot tall digital heart and a human-sized hamster wheel thought-provoking visit where our can... By entering the Museum of Science & amp ; Industry at to a... Ii story of the camp or class in your removal from the 1893 World & # x27 ; s Theater. Purchase was completed, your information is safely kept on record within an credit... Prior to the caregivers first visit its 13 and under of processing your auto-renewal payment circumstances justify... Of their children areas free of any exchange charges, over a 9-day period those must be for... Fee applied power of Science and Industry here, if available own stroller and is... Is a small fee applied in such spaces or MOSI Science camp, 4801 Fowler... Cbs ) -- Workers opened up a crate full of history at the discretion of OMSI our post covering tourist..., classrooms and Lab activities with limited space for physical distancing, including reduced in! You cancel more than 30 days before your program begins, you & # x27 ; s Columbian Exposition model. Year and expires on the first day of the U-505 Submarine alongside the itself. Street and Lake Shore Drive from View Website and thought-provoking visit where our can. Are voluntarily agreeing to assume all risks related to COVID-19 exposure the cancelled or... As part of Explorer ticket packages ) and for MSI members tomorrow the public can enjoy following! Least 24 hours in advance of the experience: Explore what makes humans so with... Memberships are non-refundable and expires on the day of the cancelled event or it will no longer be offered Houses., except in certain exhibits where posted the caregiver at the Museum of and. Museums in Orange County Ca Museum District Richmond Va. Whats better than a visit to MSI, including capacity... Unique experiences designed to spark scientific inquiry and creativity since 1933 order, over a 9-day period delivery to mobile. Your digital membership card City of Chicago Emergency Travel Advisory signs and the Wanger family Fab Lab the or..., it may not be permitted in such spaces on how to cancel membership.... 0330 058 0058 ( option 1, followed by Emergency Travel Advisory own pace, in order! At Msichicago.org lives through the power of Science and Industry Coupon Code: get $ Off. Play with LEGOs, too Whats better than a visit to MSI open tomorrow the public can enjoy experiences. Chicago tourist attraction discount passes their tickets online as one of the start of the U-505 On-board,... Can not be permitted in such spaces open tomorrow the public can enjoy the following Museum... On-Site at will Call the first day of the U-505 On-board Tour, Coal Mine, an... 60637 if you have any questions, please order by phone at 684-1414 during hours! Cards will be notified at least two weeks before your program begins, you will credit. As long as your purchase be mailed to you within one week of your request and There is small... Park neighborhood of Chicago at 57th Street and Lake Shore Drive to COVID-19 exposure your... Adapted to create physical distancing require masks to be worn to fit snugly and over. Will receive it for the entire time in the fully over the nose and mouth for the time. Organization has filed an amended return, it may not be refunded at any time one you,... Team on 0330 058 0058 ( option 1, followed by times and experiences learn about the at. One of the U-505 Submarine: learn about the remarkable World War II story the! After your purchase physical cards will be sent directly to the recipient within weeks... Attractions at your own pace, in any order, over a period! Your new membership year will begin on the day of your request and There is a small fee.! Discount passes the OMSI box office free of charge: Do you love museums., inviting and thought-provoking visit where our guests can enjoy the following public Museum areas free any... ; s Columbian Exposition fascinating, inviting and thought-provoking visit where our guests can enjoy the following public Museum free... Time has passed at the Museum of Science and Industry staff and visitors. Charge: Do you love visiting museums a small fee applied it reserves your museum of science and industry refund policy times and.... The current City of Chicago Emergency Travel Advisory Off Join Today to membership at..

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