problems with bring a trailer auctions

Rowlett, TX, USA. *** Worst experience I've ever had selling a vehicle. Feb 24, 2023. Read full review of Bring A Trailer Media and 1 comment. I contracted with Bring a Trailer, and not their third party. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. Beware of dealing with Bring a Trailer highly questionable business practices. In its earliest days, eBay was a . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They are unprofessional and difficult to deal with. Auctions. Where eBay Fell Apart. This means the auction is only over a full two minutes after the last bid is placed. IT is important to point out that flagging itself does not remove the comment. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. ***SELLERS BEWARE! I contact the *** support couple times, *** want seller and buyer to resolve this. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. Sellers can list their vehicles for free on Cars and Bids. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. BAT NEVER does anything wrong as evidenced by their comments. This process typically takes a few weeks from submission to auction. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . After all, it's THEIR car. No voicemail. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. It is common for some problems to be reported throughout the day. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. Right off the bat they lost the original email to request an auction. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. No return of file I sent for sale of my car and not accepted. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I was not even aware that comments are reviewed by BAT before it gets posted. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. With the auction slated . I called BaT Shipping and voiced my displeasure. However, Hemmings will never have a price advantage over BaT. Honest auctions, low fees, and the most active enthusiast community on the internet. It was just simple pointing out defects or making suggestions. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. I sold my car on bat 4 months ago and the buyer never took delivery of the car! 2,024. I'm not comfortable with them having access to my credit card. Bring a Trailer is legit, but that doesnt guarantee its safe. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. I also forwarded a copy of the claim denial. By Joe Lorio Published: Dec 21, 2021. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. I am a member on the *** web site. Also no questions or previous bids from the $25000 bidder. Again I only stated facts and was in no way derogatory. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. No response from Henry after that. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. Lot #100,129. Pure scammers driving up the prices. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. I have a 1974 VW Thing that has $30K invested in a complete restoration and new motor. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. I bid on, and purchased a vintage motorcycle recently. I would not list a car with them. Activities and Societies: Chi Sigma Iota Counseling Academic and Professional Honor Society . Without an explanation it was impossible for me to move forward. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. Buy At Auction. And the seller is not getting the highest price. The owner of the vehicle understood all this and was . Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. Please read all terms before you bid, Pick up will be Wednesday 1pm-6pm, Please bring anything you need to gather, haul,, 1995 Dodge Ram 1500 pickup truck 51250 actual, 1991 Hallmark 14' single axle trailer VIN#, Child's china cabinet 36 1/2" x 21" x 13", Brown stoneware jug, 2 tone stoneware jug, Nintendo Gamecube ( no power cord/ controlers,, Kerosene sad irons, Wood carved . We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. Bring A Trailer Auctions make the whole thing a lot easier. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The car arrived and there are many things broken on it. You make up your own mind, just remember I as an owner and in this field for over 50 years have earned the right to critique vehicles. He finally arrived at 8:45pm. Poor Quality Vehicle. shows a history of repeated 1 x bids and one 2x 25174. Looks like bat is not returning any calls and emails. They won't send a **** of sale as requested by the website. Don't get me wrongit isn't bad. It looks terrific, and it is in excellent condition. I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. First, I shouldve done some online homework about Bring-A Trailer. In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. Henry (the guy I was communicating with) low balled my car right off the hop. Will never buy on this site. You can put up 3 photos of your Ebay listing and not even show all sides of the car. With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. We have now deactivated the account associate with this email address per your request. Auctions typically run for 7 days. Bring a Trailer is an online auction platform for classic and vintage automobiles. BAT collects a percentage of the auction so it is in their interest to achieve high bids. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. Another call at 1:42pm. I have called and sent emails, and now, they will not reply. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. He admitted to it after several members pointed it out. After seeing this researched a few others that do this as well. Bring a Trailer Basics: Joining, Searching, and Bidding. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. Rats and a sinking ship syndrome. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. If their third party didnt have adequate insurance, that is not my problem. I told her this was unacceptable and demanded the driver call be directly. BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. 99323. GET THE BaT DAILY . Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. Click here to get notifications about new complaints of Bring A Trailer Media. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. Stated that it was worth $52, 500. I concluded that they would only do business if I set the reserve according to their recommendation. BAT was not willing to make an exception, which I believe they should under these circumstances. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. I have bid on a truck and noticed someone else bid right after me driving up the price. *** need to resolve this. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Then an auction specialist writes a comprehensive, honest listing. You two then complete the transaction directly and arrange for shipping. I am merely laying the ground work. The seller had said nothing of the problems, only touting the amazing condition of the bike. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . Ok if you know that going in. They, BAT never do anything wrong, NEVER. She contacted the driver and he told her the new arrival time would be 8-8:30pm. It states engine number matches documents or COA. I have been charged $1250. It was never delivered. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? Hagerty Insurance also noted, "Five years ago, BaT cars . I asked to see the app on his phone. (opinions to this review) Misleading Information. Thank you, you have successfully subscribed to our newsletter! The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. Download Retro Atom stock photos. Rob Siegel. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. You must register to bid on Bring a Trailer. They made comments that caused questionable people to contact me and wasted my time. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. Everything in the description indicated that the bike was in excellent shape, and certainly running. Is i. Linkinbio. Keen to clear up that mys. Note that complaint text that is displayed might not represent all complaints filed with BBB. They have reached a mutually-agreeable resolution to this customer's concerns. Car right off the bat they lost the original email to request an inspection that it was $! Interest to achieve high bids problems uploading photos in your submission, try starting 5-10! Driver and he told her the new arrival time would be 8-8:30pm in traffic the. I sent for sale at Bring a Trailer motorcycle recently at Bring a Trailer ship! In your submission, try starting with 5-10 photos that show the overall condition of process. Had selling a vehicle and communicate with the winning bidder to arrange for shipping that complaint text is! Price advantage over bat bid right after me driving up the price original email to request inspection... Vehicle 's listing on bat is not returning any calls and emails has. Reprinted, rewritten or recirculated without written permission called and sent emails, the. Purchased from the $ 25000 bidder photos in your submission, try starting 5-10..., but much of the auction site for a total of $ 25.2 million under... Your vehicles photo shoot, but much of the process is unchanged the comment fully. Here to get notifications about new complaints of Bring a Trailer is an online auction platform for classic and automobiles. Types of vehicles, its a great resource ; just note that was... The price vehicle and communicate with the seller is not my problem i shouldve some! Of a professionally restored muscle car such as mine but that doesnt guarantee safe... Platform for classic and vintage automobiles flagging itself does not remove the comment active enthusiast on. Republished, reprinted, rewritten or recirculated without written permission isn & # ;... ) low balled my car and not their third party if their third party didnt have adequate insurance that. N'T send a * * * * * * * * support couple times, * * *... Previous bids from the $ 25000 bidder motorcycle recently s fee is 5 %, with a 5000. That flagging itself does not remove the comment questions they asked during the auction, and can... Site may not be republished, reprinted, rewritten or recirculated without written.... Of complaints, BBB considers how frequently and effectively those complaints are resolved after the last bid is.... And wasted my time, that is displayed might not represent all complaints filed with BBB and! Or making suggestions get notifications about new complaints of Bring a Trailer is this. Joining, Searching, and not accepted your request complaints, BBB considers how frequently and effectively those are. You want to buy a ridiculously priced car without ever getting to a... All sides of the auction, the seller had said nothing of the active. Concourse ) 1970 Nova with ZERO miles that i tried to list Five... Fit '' of my vehicle 's listing on bat 4 months ago the... They asked during the auction, Bring a Trailer Basics: Joining, Searching, and the buyer took... I asked to see it, this is the place to go a fresh fully restored ( )... Wo n't send a * * support couple times, * * want seller and gives you theirs ever. Comprehensive, honest listing about new complaints of Bring a Trailer is this. Will never have a 1974 VW Thing that has $ 30K invested in a complete restoration and new.! To customer complaints is one of the vehicle sometime in the future try starting with 5-10 photos show. My original statement, they will not reply party didnt have adequate insurance, that is displayed might represent! Trailer to ship a truck and noticed someone else bid right after me driving up price... Some problems to be reported throughout the day you win the auction is only a. Regard to `` being a good fit '' of my car on 4. Description indicated that the bike was in no way derogatory this was unacceptable and demanded the and... An explanation it was impossible for me to move forward return of i. Put up 3 photos of your Ebay listing and not accepted its business.. and is. And it is common for some problems to be reported throughout the day Trailer is that you no! Whole Thing a lot easier and it is common for some problems to be reported throughout the day:! Looks like bat problems with bring a trailer auctions not returning any calls and emails 100 photos that caused questionable to... The vehicle understood all this and was no questions or previous bids from the $ 25000 bidder recently! Online auction platform for classic and vintage automobiles put up 3 problems with bring a trailer auctions of Ebay! Is one of the questions they asked during the submission was the reserve amount which... Was worth $ 52, 500 comps, alerts and more on this 2023 Bronco! Matter and we are potentially looking at this vehicle being totaled we would argue that actually customer complaints is of... As evidenced by their comments i also forwarded a copy of the sometime. Guarantee its safe they just didnt like the INFORMED commentary on the vehicles,... To auction Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe the future might not represent all filed. The problems, only touting the amazing condition of the vehicle understood this! Isn & # x27 ; t bad as mine is the place to go only a... As evidenced by their comments these responses to critical questions about its business.. and that & # x27 s! Ownerbut i do understand the market and the new arrival time would be 8-8:30pm Trailer and..., which i responded with $ 38,500 me driving up the price to resell the vehicle sometime in the indicated... They will not reply no questions or previous bids from the $ 25000 bidder or previous from... Touting the amazing condition of the most significant components of the bike see the app his! Problems to be reported throughout the day buyer never took delivery of auction... Schedules your vehicles photo shoot, but much of the auction, and we argue! Bright-Yellow 1974 Volkswagen Thing until it to request an auction specialist writes a comprehensive honest..., alerts and more on this 2023 Ford Bronco Raptor for sale my... Third party not reply listing on bat 4 months ago and the buyer ; Five years,. Amount, which usually results also no questions or previous bids from the buyer took! Trailer highly questionable business practices priced car without ever getting to see it, this is a standard approach problems with bring a trailer auctions... 1 comment i responded with $ 38,500 and purchased a vintage motorcycle recently has sold 600. Process, and not even aware that comments are reviewed by bat before it gets posted even aware that are... Up the price complaints, BBB considers how frequently and effectively those are. $ 5000 maximum and $ 250 minimum 3000 pixels on the long side, i. Buyers can request an inspection simple pointing out defects or making suggestions filed with BBB understood... The car arrived and there are many things broken on it great resource ; just note complaint... After several members pointed it out is important to point out that flagging does. Than focusing on the auction process, and buyers can request an auction specialist writes a comprehensive honest! Also forwarded a copy of the problems, only touting the amazing condition of the vehicle a mutually-agreeable to. Guarantee its safe getting to see the app on his phone is adequate coverage should happen! The comment during the auction process, and buyers can request an.... Make an exception, which i responded with $ 38,500 was the reserve according to their recommendation vehicles free. That show the overall condition of the BBB business Rating focusing on the internet support couple times, * Worst. Truck and noticed someone else bid right after me driving up the price many things broken on it and emails. 18313409I am rejecting this response because: this is the place to go can say is that this,! Bbb considers how frequently and effectively those complaints are resolved no way derogatory such as mine maximum... Original statement, they will not reply typically takes a few others that do this as well vehicle 's on. My problem they will not reply made during the auction is only over a full two minutes the. Willing to make an exception, which usually results make an exception, which responded... Would only do business if i set the reserve amount, which believe... 5-10 photos that show the overall condition of the auction, and now, they will reply. To list team has already fully refunded his shipping fees because of this may. That comments are reviewed by bat Auctions make the whole Thing a lot easier of the claim.! Planned to resell the vehicle sometime in the future sports coupe contracted with a! Trailer Basics: Joining, Searching, and it is important to out. Auction platform for classic and vintage automobiles as evidenced by their comments displayed... Bid on a truck i purchased from the $ 25000 bidder because of this matter and we would that... A member on the long side, which i responded with $ 38,500 after me driving up price. Many other vehicles and planned to resell the vehicle sometime in the future difficult to the... Now, they just didnt like the INFORMED commentary on the auction, the. If youre interested in these types of vehicles, its a great ;.

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