ncl butler and concierge service

Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. [CDATA[ The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. is director of content operations at TPG. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Started August 27, 2021, By He said "Let me bring dinner to you" and I was glad of the offer. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. What is the cost? Your suppose to carry it when you leave your cabin in the ship. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Therefore, most passengers generally tip with cash. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Would I do it often, no but it was fun. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Here are a few threads that might help (some even with pics! They also explain how you access certain parts of the ship so, for . Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. A line-by-line guide. Hotel. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. An aft-facing mini-suite would not include a butler/concierge. Improve earnings, maximize rewards and track progress toward dream trips. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. ft. Owner's Suite with Large Balcony Sleeps up to 5. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Our butler brought a full breakfast to us every morning. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. It's fun to cruise with a butler at least once. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. The service operates as a dedicated phone line, available . We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. 574 sq. It will likely also be in accordance with the level of personalized service that you recieve. Evening turndown service of guests beds. To add to the above, your butler and concierge are shared with other guests. These stories will help: A beginners guide to cruise line loyalty programs. I will call him. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; He/she isn't just "yours". Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. 19952023, The Independent Traveler, Inc. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Uber Cash and Uber VIP status is available to Basic Card Member only. The Maite'd was appalled and informed us.the butler will do that. Learn more. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. What is the cheapest month to book a cruise? Oceania Cruises sends its butlers to the Guild of Professional English Butlers. That was also fabulous to be able to graze while all 4 of us got ready for the day. All Rights Reserved. Hey, you only live once! However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Butler and Concierge are not included in the Daily Service Charge. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. To find out more, please. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. realize that you can be selective about all those services but find out what level you like to be pampered at. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. So we'll be trying that out next summer! Evening turndown service in staterooms. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. They will arrange speciality dining at your request, get you priority tendering when required. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Guide and tips to Norwegian Cruise Lines The Haven. Name of lounge: The Haven Lounge. Many cruise ships don't have any concierges or butlers at all. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Powered by Invision Community. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Job specializations: Real Estate/Property. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. By continuing to browse the site you agree to our use of cookies. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Special Haven menus for The Haven Restaurant and in-suite dining. Terms apply to the offers listed on this page. Overall a very nice experience. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. DECK 20. I admittedly didn't read through them all but it's a good starting point at least! Tomorrow could be a plate of hand-made chocolates or a canap assortment. We expected beggars on the streets of the big cities but not on the ship. This is a question that we are often asked by guests. Thanks to all. It is a cruise ship not Downton Abbey. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. We were on a very port intensive itinerary with our two kids. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! CC Help Jenn What they can do though is virtually everything in between. This stateroom type features relaxing and luxurious spa decor. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Then watch the moonlight dance on the waves from your private terrace. You. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Have your butler arrange a culinary feast in your dining area. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Spanning and impressive 6,694 square feet. Makes reservations for evening shows and other entertainment options. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Helps make restaurant, spa and shore excursion reservations. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. They also supervise the room steward and makes sure things are done properly. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. LauraS Priority when reserving restaurants and entertainment onboard NCL vessels. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. They keep a log of how often the day and night butlers are used. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! and I hope that NCL doesn't do any tinkering with it. This post contains references to products from one or more of our advertisers. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Look for the connecting stateroom icon. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). There are certain times of the day such as breakfast and early evening when they can be very busy. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. ft.*. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. As each course came out the butler delivered it to the room. After the party, they will clean your suite while you enjoy the ship. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Your butler can also help with in-room parties. Champagne, custom selection of liquor, fruit, bottled water and sodas. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. With up to 6,694 sq. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. I would have found that to be unacceptable too. Find the right card for you. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Hello all, my parents (90 and 77) still enjoy cruising. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Copyright 2023 Northstar Travel Media, LLC. Some lines, like Silversea, have a butler for every suite. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Disney offers a sort of butler service for its concierge-level guests. You can book a Concierge-level cabin to unlock . It works every time, and I get my soda fix. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. This suite also includes a separate living room area, and balcony. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Help you plan and execute a cocktail party you host in your suite. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Full Time, Part Time position. An aft-facing suite would include a butler/concierge. You booked a spa mini-suite which is not a suite. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. one night we stayed in to watch one and ordered pizza. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Retired Asst. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Complimentary private transfer from pier to airport. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. With up to 1,392 sq. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. 301 Route 17 N, Suite 1150, Rutherford, NJ Cruise ship butlers execute all sorts of tasks each and every day. Fine linens, feather duvet on stateroom beds, and a pillow menu. Whatever you decide, your first evening onboard is just the beginning! These staterooms range in size and in-room amenities and vary from ship to ship and class to class. You will be able to leave a comment after signing in, By There is also a private sauna reserved for guests of The Haven. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Celebrity Cruises is one of those lines that offer both concierge and butler service. Nobody should hang you up. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. it was awesome. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Planning a cruise for the coming year? Some people get great service, some just ok., some not very good. Related: Is Disney Cruise Line concierge level worth it? It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl.

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